HEAR Equality and Human Rights Network

About HEAR Equality and Human Rights Network

HEAR Equality and Human Rights Network is a network of voluntary and community sector organisations across London working for equality, rights and social justice and against discrimination. We are currently funded by City Bridge Trust, Trust for London and the National Lottery.

Under our Bridging Divides funding we work to ensure that specialist equality and human rights groups, particularly the smaller and user led ones, and the Londoners they work with, can connect and work together across London and across equality specialisms. With our members we work to make equality issues central in local and regional decision making, and to raise awareness and work more closely with universities, think tanks, professional bodies and business. This funding also supports our core activities as a network: regular bulletins and information provision, knowledge sharing, signposting, website and networking.

The Trust for London project funds our Policy and Campaigns work, which supports organisations to campaign together on equality and rights issues of joint importance. Currently campaigns are focused around support for Deaf and disabled refugees and asylum seekers, hate crime, mental health equality, LGBTQI+ diversity and Digital Exclusion. We lead for Disabled customers on the National Asylum Stakeholder Forum Equality Sub-Group, who work alongside the Home Office to ensure the rights of asylum seekers are protected, and facilitate Charities Challenging Hate Crime, the London pan equality hate crime network.

In the NetEquality project, funded by the National Lottery Community Fund Reaching Communities, through the Cornerstone Fund, dozens of smaller user-led and ‘grass roots’ equality groups and equality partners in London are working together. Over an initial two years, to mid 2021, we will design, test and pilot exciting new ways to use networking and online tools to strengthen our connections and quickly and easily share information and knowledge. We will be exploring ways to join up our voices for solidarity and influence and for more coordinated, effective campaigning to fight discrimination and improve equality in London. Through Stronger Together, funded by Awards for All, we provide activities and support for individual campaigners and those in the smaller, user-led and grass roots groups.

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Visit our website at http://www.HEARequality.org.uk/

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Latest posts

5th Digital Exclusion case study - More than just devices by Superhighways

Our next Digital Exclusion case study comes from Digital doyennes (and dudes), and partners with HEAR in Net Equality and Datawise, Superhighways:

Over-coming digital exclusion needs more than just devices (but this is a good start)

By Superhighways

Superhighways helps small charities with advice, training and IT support, helping London’s VCS become more effective, raise their profile and demonstrate their impact using digital technology.As an organisation with broad understanding of how vulnerable people and smaller charities, who don’t have access to technology or digital skills know-how can become easily isolated and exposed to risk.They saw the opportunity to apply for the DevicesDotNow offer organised through The Good Things Foundation’s Online Centre Network, jumped at it!

Download or share the case study details using the hashtags #MoreThanJustDevices and #ChallengingDigitalExclusion and read the recommendations below


1.Provide at least 3 months free mobile data with every device.

Not everyone has the luxury of connecting their new tablet to their home broadband. Providing a tablet without mobile data, is like giving someone a car without a set of keys. Public WIFI can present a risk to internet newbies from being hacked where you sit, and good practice guidelines should be made available in every facility that offers it…

2.Kookycat videos

The web isn’t just about finding support services, health information and searching for employment. It’s also about making life easier (and often cheaper)… staying in close touch with friends and let’s not forget the Kooky Cat Videos on You Tube. It’s the everyday that powers the net and as a trainer your role is to work out ‘a buy in point’…

3.Buyin from senior management team

Devicesdotnow presented a fantastic infrastructure project for charities and community groups to start connecting vulnerable people with services and support at a time of crisis. It is now time for senior management teams to take on the learning from projects like this… Organisations should build in human connection to their ongoing digital services to make these as effective and meaningful as possible, and not just a 2nd class offer”

More than just devices – Superhighways case study

30th Oct deadline, Public Health England call for evidence: Social prescribing approaches for migrants

Public Health England is conducting an evidence review on social prescribing approaches for migrant populations in England in collaboration with University College London (UCL) and International Organization for Migration (IOM).Social prescribing models can include:

  • direct referrals from primary health care, social care or local agencies made to link workers, facilitators, coordinators and navigators in the UK, who in turn assist individuals in reaching services and activities
  • self-referral to link workers, facilitators, coordinators and navigators in the UK, who in turn assist individuals in reaching services and activities
  • signposting from health care, social care or local agencies to services and activities
This consultation closes at 5:30pm on 30 October 2020.

Email migrationhealth@phe.gov.uk with any relevant information by 5:30pm on Friday 30 October 2020.

Click here to learn more

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4th Digital Exclusion case study - Addressing Digital Inequalities by CAIA

HEAR presents the next in our Digital Exclusion case studies from the Centre for Armenian Information and Advice and how they have addressed digital and social inequalities during the pandemic:

Addressing Digital Inequalities Within the Armenian Community

By the Centre for Armenian Information and Advice (CAIA)

CAIA support the UK’s over 20,000 Armenians, from their centre in West London, and were well placed to adapt to the barriers created by ‘lockdown’ due to being user-led, understanding the needs of isolated and intersectional Armenians and having already been part of the Good Things Foundation’s Online Centres .

Download or share the case study details using the hashtags #DigitalInequalities and #ChallengingDigitalExclusion and read the recommendations below

“Recommendation to overcome Digital Exclusion:

  • Teaching & Training courses:

    …when designing/planning any form of IT/digital training, an organisation should be aware of the both the learners state of mind as well as their existing skills sets.
  • Engaging BMER people in digital learning:

    Arrange IT/ digital classes in familiar settings such as community centres where they are already known and trust those who are seeking to teach them digital skills…
  • To Combat loneliness and social exclusion:

    Promoting and explaining the practical benefits of digital skills to the most marginalized…is a major challenge…Therefore, every effort should be made to explain the importance of digital inclusion to them in their own language…
  • Training and teaching Internet privacy and safety:

    Confidentially, data protection and internet privacy are paramount for people who have experienced persecution, discrimination and violence…
  • Financial barriers

    The elderly/low income/newly arrived BAM people often find it complicated or expensive to acquire an internet provider. To attend classes, it may require travel or one to one assistance…Reimburse traveling costs and child care to encourage learners’ attendance”

Peer Advocate Job Opportunity for Person with Lived Experience: Deadline 3rd September

Our members Inclusion Barnet are pleased to advertise the following job opportunity, deadline 3rd September:

Are you a disabled person who cares passionately about social justice? Could you support groups of disabled people to make their voices heard and advocate for change?

We’re looking for someone with lived experience of disability, mental health issues or a long term condition who would relish the opportunity to support groups of disabled people about the things that matter to them. As well as a pan disability group for our members, you’ll also support groups for people with learning disabilities and for people with mental health issues, focusing in on the different issues that matter to them. A committed advocate for disability rights, you’ll be someone able to speak and write confidently about sometimes complex issues and form positive working relationships with people in authority. You’ll work with our communications team to get messages out to our members and other stakeholders, and you’ll be confident collating responses to consultations and conducting research.

In return, you will get the opportunity to work in a unique organisation - one that delivers both for disabled people and the wider Barnet community. You'll also find yourself part of a friendly and supportive team, most of whom have lived experience of disability and are interested in using that experience to create a positive social impact.

Working 21 hours a week, you will have a certain amount of flexibility as to how you arrange your hours, but you will need to be prepared to work one or two evenings a month for engagement meetings, for which time off in lieu can be taken. The role may be temporarily home based for periods depending on the situation with Covid-19, but the essence of the role is very much Barnet based so an ability to work from Colindale when required is essential.

This post is funded by the generous support of the City Bridge Trust until 30th June 2025. Any extension thereafter would be subject to further funding being secured.

To apply provide your full CV and a covering letter which outlines why you are interested in the role and how you would use your lived experience of disability to deliver in a user led and effective way.

Please click here to apply:


3rd Digital Exclusion case study - LGBTI Migrant Digital Poverty by MRI

HEAR presents the third Expert by Experience case study highlighting good practice, user-led interventions and recommendations to help communities, policy makers and funders to overcome digital exclusion:

“Digital poverty and increased isolation of LGBTI migrants during COVID-19

by Micro Rainbow

Due to their work with and understanding gained from their beneficiaries, 400 LGBTI migrants yearly, Micro Rainbow realised that tackling digital poverty was paramount during the pandemic. They were able to get LGBTI migrants online, provide continuing vital support to at risk LGBTI migrants and digitise two of their three programmes. Their Digital Social Inclusion work includes designing an experimental digital body movement programme and their Digital Moving On programme consists of a series of “Moving On” webinars on employability, accessing education, myths and realities about working, and legal workshops run by immigration lawyers.

Download or share the case study details using the hashtags #DigitalPoverty and #ChallengingDigitalExclusion and read the recommendations below


Home Office housing providers should equip their accommodations with WIFI for all asylum seekers: this will allow vulnerable migrants who live in poverty to stay connected with key services…

Funders should consider giving flexible grants that enable VCS organisations to top up their beneficiaries’ mobile phones…[and] also consider funding and evaluating experimental projects that explore and develop new digital delivery methods

VCS organisations should consider if their beneficiaries have access not only to mobile data and the relevant hardware (smart phones/tablets) but also to a safe space from which they can join without fearing, for example, of being outed to strangers.”


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HEAR and Datawise London: New Blog on Using Qualitative Data from Lucy Smith at London Plus

HEAR is pleased to be a partner in

Datawise London

a Cornerstone Fund project led by Superhighways.

As part of our contribution to the project, Christine Goodall, HEAR's Network Coordinator, has been collaborating with colleagues from London Plus and the Coalition for Efficiency to provide training on using qualitative data.

In this blog:


Lucy Smith from London Plus discusses the importance of harnessing the power of qualitative data and her work with colleagues at

Datawise London

to deliver the Qualitative Data 101 training programme

A snippet from the first Qualitative Data 101 session.

For an introduction to Qualitative Data, please click to

download our slides

Forum Plus Covid 19 Lock Down Experience Survey in Camden and Islington

Camden & Islington LGBTQ+ Residents COVID-19 Lockdown Survey

forum+ would like to invite you to complete a survey to share your experiences of life during the UK COVID-19 lockdown https://www.surveymonkey.co.uk/r/Covid19forumplus This survey is aiming to explore the varied effects of the UK COVID-19 lockdown on Camden & Islington LGBTQ+ residents.

Should you have any questions, concerns, or need any further information about the survey please contact info@forumplus.org.uk

5 Jobs at the Council of Somali Organisations Deadlines 5th August

The Council of Somali Organisations is recruiting 5 part time posts:-

  • Digital and Information Development Officer London, Greater London £30,000 per year plus 5% pension Contract, Part-time 0.8 Home Working an option.

  • Job description: The development of digital and information resources to support the charity's information and advice gateway. To work with managers, staff and the charity's users in producing content and resources that optimise the CRM, website and social media functions allied to our website, our UK Community Hub Website and social media accounts such as Twitter.

  • Training Coordinator London, Greater London £30,000 per year plus 5% pension Contract, Part-time 0.8, Home Working an option.

  • Job description: The Training Coordinator will coordinate, administer and deliver CSO Resilience 2020 program training and take a key role in managing relationships with customers & CSO Members in implementing this program.

  • Membership Coordinator London, Greater London £30,000 per year plus 5% pension Contract, Part-time 0.8, Home Working an option.

  • Job description The Membership Coordinator will coordinate, administer and deliver CSO Working Groups, which are based on thematics as per CSO's Restructure 2020 (see our website) and take a key role in managing relationships with CSO Members and the Director and the organisation.

  • Executive Assistant to Director London, Greater London £30,000 per year plus 5% pension Contract, Part-time, 0.8, Home Working an option.

  • Job description The role will involve organising and coordinating the team's schedule by organising key external and internal meetings, administrative support as well as communicating with key stakeholders on behalf of the Director.

  • Somali Speaking Mosques Outreach Officer London, Greater London £30,000 per year plus 5% Pension, Part-time 0.8, Contract

  • Job description This post is primarily responsible to support in the collation of evidence and writing of a report into the needs of Somali-led Mosques in the UK (3 days). Secondary responsibilities include dissemination of information about the EUSS Scheme through the mosques (1 day).

    For an application pack, please visit our website:


    Closing date for applications: 5th August 2018 1pm all applications to be returned to jobs@councilofsomaliorgs.com.

    Centre for London Online London Conference in November-Make Sure Community Groups are There!

    HEAR has been pleased to work with the Centre for London during the past couple of years and we have been encouraging the greater participation and voice of community groups and grass roots voluntary sector organisations in its work and in the influential London Conference

    Please see the below invitation. Let's try and make sure that as many voices from the community in London are heard this year:

    "This year Centre for London's flagship event, The London Conference, is going to be a little bit different.

    Instead of a face-to-face event, we'll be holding the conference online, over the week of 2-6 November.

    Expect a week of influential and lively keynotes, panels, debates and interviews alongside stimulating digital essays and interactive elements, including the inaugural London Conference Quiz Night. There will be more opportunities than ever to put your questions directly to our speakers, meet new people, hear international perspectives, and imagine new futures for London"

    Register your interest

    Just Fair Submission on Unequal Impact of Covid 19

    Update from our members Just Fair:

    COVID-19 : Unequal impact on people with protected characteristics


    written submission to the Women and Equalities Select Committee inquiry into the unequal impact of Coronavirus on people with protected characteristics is now available online.

    We touch on issues such as No Recourse to Public Funds (NRPF), healthcare, and access to education. We also discuss whether there have been specific impacts on people due to them having a protected characteristic (disability, race, age, and sex) and suggest what needs to change or improve, within specific time frames.

    COVID-19 guidance needs to be made accessible to all